Online Carer’s Medical Certificates – from $21.95

For when you need time off to care for a loved one — issued by AHPRA-registered Australian doctors, accepted by employers, and delivered securely to your inbox 24/7.

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Can employers accept online carer’s medical certificates in Australia?

Yes. Employers across Australia can legally accept online carer’s medical certificates when issued by AHPRA-registered doctors through trusted telehealth providers like HootHealth. These certificates are fully compliant with the Fair Work Act 2009 and recognised by employers, schools, and universities nationwide.

At HootHealth, getting a carer’s certificate is quick, secure, and 100% online—available 24/7 and delivered in minutes. No appointments, no waiting rooms—just peace of mind when you need to care for someone important.

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Choose the right carer’s certificate for your situation

Whether you’re taking a single day to care for a sick child or multiple days to support a recovering family member, HootHealth has you covered. Both options include backdating when medically appropriate and are reviewed by qualified Australian doctors.

Type:Same-Day Carer’s CertificateBest For:Short-term care needs (1 day) — backdating availablePrice:$21.95
Type:Multi-Day Carer’s CertificateBest For:Extended care or ongoing illness (2+ days) — backdating availablePrice:$39.00
Carer’s Medical Certificate Pricing

Are online carer’s medical certificates legal and accepted by employers?

Online carer’s certificates are fully legal and widely accepted when issued by AHPRA-registered practitioners. The Fair Work Ombudsman recognises them as valid evidence for carer’s leave, provided they meet essential requirements—such as the practitioner’s credentials, dates of absence, and a verified digital signature.

Most employers now accept online carer’s certificates, especially following the rise of telehealth post-COVID. Still, it’s best to check your workplace policy. HootHealth’s certificates meet Australian telehealth compliance standards and can be verified by employers upon request.

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Medical certificates or statutory declarations are examples of acceptable forms of evidence. While there are no strict rules on what type of evidence needs to be given, the evidence has to convince a reasonable person that the employee was genuinely entitled to the sick or carer’s leave.

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Looking for another type of certificate?

  • 100% online consultations
  • Reviewed by Australian doctors
  • Available 24/7
  • Accepted by employers and universities
  • Request online medical certificate for work icon

    For Work

    Feeling unwell and need time to recover? Request a certificate online, reviewed by an AHPRA-registered doctor.

    From $21.95

  • Request online medical certificate for school or university icon

    For School or University

    Not well enough to attend class? Apply online for a certificate accepted by schools and universities.

    From $21.95

  • Request online medical certificate for travel icon

    For Travel

    Not fit to travel? Request an unfit-to-travel certificate online to support your cancellation.

    From $34.95

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    Request online medical certificate for multi-day icon

    For Multiple-Day

    Need more than just one day off? Request an extended certificate, assessed by an AHPRA-registered doctor.

    From $39.95